How do I take up this offer?
We've sent YMCA customers/members an email with the link for you to request your free subscription of LES MILLS On Demand.
This link takes you to a short subscription request page to fill out, which then comes through to us for approval. This takes about an hour to come through to us.
Once we've hit approve (we aim for within 24hrs) you'll receive an activation email from LES MILLS to complete your free subscription.
Follow the steps from LES MILLS to activate your subscription. At no point do you need to enter card details or a promo code. Move through those sections, and click 'buy now' to complete your sign up.
How long does the offer last for?
All free LES MILLS On Demand subscriptions will end on 30 June, 2020. You will not be rolled over to a paid subscription, and therefore will not be charged.
I'm a customer, and I haven't received an email. What do I do?
Sorry to hear! Drop us an email at firstname.lastname@example.org and we'll provide you with instructions on how to register for your complimentary access to LES MILLS On Demand.
I registered, but haven't received my activation email?
We'll endeavour to approve your request within 24 hours, so if you havn't received your activation link after that drop us an email at email@example.com and we'll follow up.
I've activated my subscription, but I'm having trouble logging into the app?
First, make sure the app is completely closed on your device.
Open the app on your device. (you should see the green sign-in button).
Click the sign-in button.
Enter your email address and click Continue (leave the app on the page that says check your inbox)
On a completely different device check your email and click on the activation link.
Go back to the app and you should now be signed in on the app.
What devices can I use to stream LES MILLS On Demand?
LES MILLS On Demand workouts are available via an app on:
You can also cast your workouts to Apple TV from your Apple devices and Chromecast from your computer and Android devices.
How fit do I need to be to use LES MILLS On Demand?
One of the best features of LES MILLS On Demand is that it's suitable for you, no matter your fitness level. Instructors often provide variations - and you can workout at your own pace to ensure you're working hard in a safe environment.
What equipment or preparation do I need for a LES MILLS On Demand workout?
Many of the LES MILLS On Demand workouts don’t require any equipment at all. All you need is space to move safely (we recommend 6sq.m of clear space).
BODYPUMP and LES MILLS GRIT Strength are weights-based workouts that use a barbell and/or weights plates, CXWORX requires a resistance band and weight plates and RPM requires a stationary cycle.
It’s important that you hydrate before and after your workout. You don’t need anything fancy, good old H2O will do the trick.
What is LES MILLS On Demand?
Offering over 800+ online workouts which includes yoga, mindfulness, strength, cardio, high intensity, kids and teens programs – there’s something everyone can do anywhere, anytime, on almost any device.
Who can access the LES MILLS On Demand offer?
We are providing this offer exclusively to all our customers, members, staff and volunteers. Through your unique YMCA access link which we will email you, you can access this LES MILLS On Demand offer to utilise with your friends and family and work out together during this time.
Does this offer extend to customers other than recreation?
Yes, this is available to our whole Y community, but our recreation members are our first priority in receiving access.
Are we charging people for LES MILLS On Demand?
No, there will be no fee. We are reducing the barriers to participation by making this service unlimited and complimentary during this time. There is usually a subscription fee to utilise the LES MILLS On Demand, however we’ve worked with Les Mills to provide this for free.
Can we share the LES MILLS On Demand access link to the broader community?
No. This LES MILLS On Demand offer is exclusive to you as an existing customer/member, and our staff and volunteers, to support you during this time.
LES MILLS are offering a different level of access to a limited range of free workouts for the general community - check them out here.
In saying that, you can use your LES MILLS On Demand app to work out with your friends and family at home.