The team from Ashburton Pool and Recreation Centre take the spotlight after winning the Facility of the Year award.
YMCA Victoria facilities were crowned the best in all four major categories of excellence at last Friday’s annual Aquatic & Recreation Victoria (ARV) industry awards event.
The result was a stunning triumph for the Y and acknowledgement of the organisation’s continued excellence of management, programming and community engagement in the highly competitive market.
Overall, the YMCA won five of the 19 awards presented on the evening including:
- Facility of the Year – Ashburton Pool and Recreation Centre (APARC)
- Facility of the Year (Seasonal) – Carnegie Swim Centre
- Business Excellence Award – Endeavour Hills Leisure Centre
- Best Health Club – Hawthorn Aquatic & Leisure Centre
- Most Valuable Employee – Sharyon Watson, Wodonga Sports & Leisure Centre
YMCA General Manager of Recreation, Wade Mackrell, congratulated the winners together with all nominees, and said the result was a clear indication that the YMCA’s approach to partnering was having a positive impact on Victorian communities.
“Our strong partnership with local government continues to grow and has help us develop our aquatic and recreation facilities as centre of preference throughout their local communities,” he said.
“The major ARV awards highlight, in particular, the close alignment between the values of the YMCA and the Cities of Boroondara, Casey and Glen Eira. These are relationships built and nurtured on a common theme of sustained excellence and it is very satisfying to have this acknowledged by the industry.”
APARC Manager, Mike Dean, led a significant staff contingent on to the stage after MC Tony Jones announced the centre as the major award winner, and said it was a victory for the dedication and culture of the team.
“Our staff are committed to continuous improvement and the best possible customer service and this award is proof of the positive culture in the team. Every staff member is invested in our centre and also the YMCA and this is a great reward,” he said.
“The Y has been in partnership with Boroondara Council for over 20 years and our collaboration has resulted in a happier, healthier and more active community. We have just had our management contract extended to 2020 and will be aiming even higher over the next three years.”
Hawthorn Aquatic & Leisure Centre’s Health Club award was vindication of the recent facility redevelopment by the City of Boroondara and the YMCA management’s engagement with the local community since its reopening in April 2014.
Endeavour Hills Leisure Centre took out the inaugural Business Excellence Award with Centre Manager Susie Nogic telling the crowd it was “a victory for loyalty and the long and strong partnership between the Y and the City of Casey Council.” Innovation and a strong online marketing presence were areas that management has prioritised in growing a strong and sustainable business.
It was Carnegie Swim Centre’s third consecutive win as Seasonal Facility of the Year. The City of Glen Eira outdoor pool attracted strong attendance numbers and provided outstanding facility presentation and programming across the 2016/17 season.
Wade said the growth of competition in the aquatic and recreation industry over recent years had been huge and that made the ARV award success more satisfying.
“The YMCA remains the biggest management organisation in Victoria’s aquatic and recreation sector, but we know we can never become complacent because the industry is moving forward all the time.”
“Competition is a good thing for all businesses because it keeps us looking at and improving our practices, programs and partnerships. We are very proud of our award winners and aim to continue to lead the way for many years to come,” he said.